Shipping & Returns
How much is shipping?
Our shipping rates are as follows:
0-1lb ..................... $5.00
1-5lb ..................... $10.00
Orders Over $99 ... Free
Where do you ship to?
Currently we only ship within the United States.
Will I be notified when my order has shipped?
Yes! We will send you a shipment confirmation email with tracking information.
When will my order arrive?
Orders ship within 1-2 business days. From there, our standard UPS transit time is 2-3 business days.
What is your return policy?
We want you to be completely satisfied with your purchase. Should you wish to return an item, you may do so for a full refund, excluding return shipping charges, within the first 15 days after you receive the merchandise. After the first 15 days, the product cannot be returned.
The buyer will be responsible for paying for shipping costs for returning items. We suggest using a trackable shipping service or purchasing shipping insurance when you return an item. We can’t guarantee we will receive your returned item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused, in the original packaging, and include a copy of a receipt or proof of purchase. To make a return, please send an email to firstname.lastname@example.org to request a return authorization. Please include in your email the order number, the products you wish to return, and the reason for the return.